CornerInch Technologies Private Limited

A. Introduction

These Terms of Use ('Terms') govern the access and use of the digital store titled CornerInch' (the 'Store' or 'Marketplace'), operated by CornerInch Technologies Private Limited ("CornerInch" or the 'Company' or 'we' or 'our' or 'us'). The Store is accessible through our website (available in web browsers such as Google Chrome and Safari) as well as other digital platforms that may be made available by the Company from time to time.

These Terms set forth the rights and responsibilities of the User ('User' or 'you' or 'your') with respect to the access and use of the Store. By accessing or using the Store, the User acknowledges that they have read, understood, and agree to be bound by these Terms.

In addition to these Terms, the use of our Store is governed by our Privacy Policy, our Cookies Policy, our Return, Cancellation & Refund Policy, our Shipping Policy, and any other policies as may be introduced from time to time (each a "Store Policy", and collectively, the "Store Policies"). Together, the Terms and Store Policies form the entire agreement between the User and the Company.

The Company may modify or update these Terms or the Store Policies at any time as more particularly detailed in Section I of these Terms. We will bring such changes to your attention through such means as the Company may, in its sole discretion, deem appropriate, including but not limited to pop-up notifications, email, or other forms of communication as registered by you on the Store. Your continued use of the Store following such updates constitutes your effective and valid consent to comply with such revised Terms and Store Policies.

This document is an electronic record in terms of the Information Technology Act, 2000, the rules made thereunder, and the amended provisions pertaining to electronic records in various statutes, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signature. These Terms are published in compliance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and any other applicable law for the time being in force in India.

B. Access to the Store

• The availability and accessibility of the Store are at the sole discretion of the Company and may be subject to limitations based on your geographic location, seller availability, or applicable laws.
• We reserve the right, at our sole discretion and without prior notice, to partially or fully suspend, restrict, modify, or discontinue the Store, or any part thereof, for reasons including but not limited to updates, technical maintenance, or actions required for security or legal compliance. We also reserve the right, at our sole discretion and without prior notice, to cancel, suspend, or terminate your account where you are found to be in breach of these Terms, the Store Policies, or applicable law. We shall not be liable for any losses or damages caused by or arising from any unavailability or inaccessibility of the Store.
• Only individuals who are legally capable of entering into binding contracts under the Indian Contract Act, 1872 may register or transact on the Store. Persons deemed incompetent to contract under Indian Contract Act, 1872, including un-discharged insolvent, are not permitted to use the Store. If you are under the age of 18 years, you may view or browse the Store only with the involvement and consent of a parent or legal guardian. Any purchase or transaction on the Store must be undertaken by your parent or legal guardian on your behalf. If it comes to our attention that you are under 18 and have engaged in transactions without appropriate supervision, we may suspend or terminate your account and decline to provide or restrict further access.
• We may retain certain account information for a period of up to one hundred and eighty (180) days following the cancellation or withdrawal of a User account, or for such other period as may be required under applicable law, including but not limited to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

C. Products Listed on the Store

• "Product" means any good or service, including furniture, furnishings, home décor items, and any ancillary or value-added services (such as installation, assembly, maintenance, or customization) that are displayed, made available, or listed for sale on the Store, together with any associated packaging, accessories, manuals, or bundled items. "Products" means Product in the plural.
• All Products on the Store are offered and supplied by independent sellers registered on the marketplace ("Sellers"). The Company does not own or take title to any Seller inventory and does not manufacture the Products. The Company's role is to operate the Store as an online marketplace platform that enables Sellers to list their Products and Users to purchase them in accordance with applicable law.
• The Seller remains solely responsible for the quality, safety, merchantability, fitness for purpose, legality, and compliance of its Products, including all warranties, after-sales obligations, and statutory responsibilities. The Company does not endorse, guarantee, or assume responsibility for the accuracy of Product descriptions, the performance or conduct of any Seller, or the quality or legality of any Product listed on the Store, except to the extent required by applicable law.
• All Product-specific information, including price, specifications, warranties, shipping details, installation terms, return conditions, and after-sales contact details, are displayed on the relevant Product page. Users should review such details carefully before purchasing and may initiate any queries, complaints, or service requests directly through the links or support options available on that Product page or the corresponding Seller profile.

D. Shipping of Products

Shipping and delivery of Products purchased through the Store, shall be governed by the Shipping Policy subject to and read together with the details displayed on the relevant Product page. By placing an order on the Store, you acknowledge and agree that all aspects of shipping, including packaging, dispatch, delivery timelines, handling, and logistics, shall be handled in accordance with the terms outlined in the Store Shipping Policy and may be carried out by the Seller, the Company, or an authorised logistics partner, as specified on the relevant Product page.

The Company may, at its discretion, facilitate logistics or coordinate delivery on behalf of Sellers but shall not be deemed the Seller or carrier of record, except to the extent required by applicable law.

E. Limited License

Subject to your compliance with these Terms and the Store Policies, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Store and its content solely for your personal, non-commercial purposes, as enabled by the Store's functionality.

You may not copy, reproduce, modify, distribute, display, perform, publish, license, create derivative works from, or otherwise exploit any part of the Store or its content, except as expressly permitted by the Company in writing. All rights not expressly granted are reserved by the Company and its licensors.

This license will automatically terminate if you breach these Terms or the Store Policies, or engage in any conduct falling within Section H (Prohibited Access and Uses).

Termination of License

• The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or terminate your access to and use of the Store if it suspects or determines that:

  • you have violated these Terms or any Store Policy.
  • you have engaged in fraud, misuse, or activity harmful to the Store, other users, or Sellers.
  • you have failed to comply with applicable laws or regulatory requirements.
  • your account has been inactive for an extended period (not less than 12 months) and poses a security or operational risk; or
  • termination is reasonably necessary for operational, technical, business, or legal reasons.

  In such an event, you must immediately cease all use of the Store; and the Company may, in accordance with applicable law, disable or delete your account; revoke any licences or permissions granted; cancel or refuse to process pending orders; deny the use of coupons, credits, or promotional balances without compensation; and restrict your ability to create new accounts.

• You may terminate your access to the Store at any time by closing your account, uninstalling the application, and discontinuing use of the Store.
• Provisions of these Terms which by their nature should survive termination (including but not limited to Limitation of Liability, Indemnification, Intellectual Property, Dispute Resolution, and Governing Law) shall continue to apply notwithstanding termination of your use and access to the Store.

F. Ownership of Intellectual Property Rights

The User acknowledges and agrees that all rights, title, and interest, including all intellectual property rights, in and to the Store, including its design, layout, features, functionality, and all content made available on or through it (such as text, graphics, logos, Product images, audiovisual materials, software, code, and related documentation) (collectively, the "Store IP") are owned by the Company or, where applicable, its licensors.

Except for the limited rights expressly granted to the User under these Terms, no license, right, or interest in the Store IP is granted or conferred to the User by implication, estoppel, or otherwise. All such rights are expressly reserved by the Company.

Your access to or use of the Store does not confer any title, ownership, or proprietary interest in the Store IP. You are prohibited from reproducing, distributing, modifying, creating derivative works of, reverse-engineering, decompiling, or disassembling any part of the Store or its content without the Company's prior written consent.

Nothing in this section limits any rights that cannot be excluded under applicable law.

G. Promotional Activities and Offers

The Company may, from time to time and at its sole discretion, introduce promotional activities, discounts, limited time offers, reward programs, sales campaigns, or other marketing initiatives (each a "Promotion") through the Store.

Each Promotion may be subject to specific eligibility criteria, terms, conditions, and time restrictions, as communicated at the time of such Promotion.

Participation in any Promotion is voluntary and offered on a best-effort basis. No User shall have any vested right or claim in respect of any Promotion, and the Company's decisions regarding eligibility, benefits, or selection of participants shall be final, binding and may be based on metrics or criteria subject to change without notice.

Unless expressly stated otherwise in the applicable promotional terms, Promotions shall not be transferable, exchangeable, or redeemable for cash or any other consideration. All promotional benefits are subject to the availability of Products, serviceability of the delivery location, availability of third-party services (such as couriers or payment providers), and applicable laws of India.

The Company reserves the right to modify, suspend, extend, or withdraw any Promotion, in whole or in part, at any time without prior notice or obligation, including due to system errors, technical issues, Force Majeure Event (as specified in Section N (Limitation of Liability) of these Terms) or any other reason at its discretion. The Company shall not be responsible for any loss, injury, or liability arising from participation in or inability to avail any Promotion.

The Company further reserves the right to deny, reverse, or revoke any promotional benefit in case of actual or suspected abuse, fraud, or violation of these Terms or the applicable Promotion terms, including but not limited to creating multiple accounts, using false identities, or engaging in coordinated activity to obtain an undue advantage. In such cases, the Company may recover the value of any undue benefits received and take enforcement action against the User's account, including suspension or termination.

H. Prohibited Access and Uses

Your access to the Store and use of its features is limited to personal, non-commercial purposes and must always comply with these Terms and the Store Policies. Breach of these Terms, including but not limited to non-compliance with applicable law, misuse of the Store, or engagement in any of the prohibited activities below, may result in action by the Company (including warnings, temporary restrictions, suspension, or termination of your account), forfeiture of any promotional benefits, and recovery of losses, in each case in accordance with applicable law.

By using the Store, you represent and warrant that (a) you are not located in, nor a resident of, any country or region subject to embargoes or sanctions applicable to the Company, and (b) you are not identified on any applicable government-maintained restricted or denied parties lists.

You must also comply with any third-party terms that apply to your access (for example, payment network rules or other service provider terms).

You agree not to, and will not attempt to:

i. Commercial misuse and circumvention:

• Use the Store for any unauthorised commercial purpose, except as expressly permitted by the Company.
• Solicit, induce, or arrange transactions outside the Store to avoid platform fees, commissions, or Store Policies.
• Resell, license, sublicense, transfer, or monetise any Product purchased through the Store unless expressly authorised.

ii. Fraud, Manipulation, and Abuse of Offers:

• Manipulate or exploit any promotional offer, reward program, referral scheme, discount, or other benefit provided by the Company (including creating multiple accounts, using false identities, or engaging in coordinated activity).
• Exploit bugs, glitches, or system errors to obtain an unfair advantage or avoid charges.
• Commit payment fraud, use stolen payment instruments, or abuse chargeback mechanisms.

iii. Automation and Unauthorised Access:

• Use bots, spiders, crawlers, scripts, or automated tools to access, monitor, copy, or scrape the Store's content, except for standard search-engine indexing authorised in writing by the Company.
• Interfere with, bypass, defeat, or attempt to defeat any access controls, rate limits, or technical measures protecting the Store.

iv. Reverse Engineering and Copying:

Modify, adapt, translate, decompile, disassemble, or create derivative works of the Store, except to the limited extent permitted by mandatory applicable law. Any lawful modification shall vest in the Company or its licensors upon creation.

v. Security and Malware:

• Probe, scan, test, breach, or attempt to breach the security of the Store or related systems.
• Introduce or distribute any virus, worm, Trojan, ransomware, spyware, or other malicious code or files designed to disrupt or damage systems, data, or networks.

vi. Data Protection and Privacy Violations:

• Access, collect, copy, publish, or disclose personal data, payment details, or account information of other users without explicit consent or lawful authority.
• Use personal data obtained through the Store for marketing, profiling, resale, or any unauthorised purpose.

vii. Intellectual Property and Misrepresentation:

• Impersonate the Company, its employees, affiliates, or any other person or entity, or falsely claim endorsement, affiliation, or sponsorship.
• Remove, obscure, or alter any copyright, trademark, or proprietary notice displayed on the Store or its content.

viii. Illegal or Harmful Content and Conduct:

• Post, upload, or transmit any content that is unlawful, defamatory, obscene, pornographic, hateful, discriminatory, promotes violence, or facilitates criminal activity (including money-laundering or unlicensed gambling).
• Threaten, incite, or otherwise endanger public order, national security, or the sovereignty, unity, or integrity of India.

ix. Export, Sanctions, and Geo-blocking Circumvention:

• Export, re-export, or use the Store or its content in violation of any applicable export-control or trade-sanctions laws.
• Use proxies, VPNs, or other means to circumvent geographic restrictions imposed by the Company.

x. Assisting or Inducing Others:

Encourage, assist, or enable others to engage in any of the above-listed prohibited activities.

If you become aware of any vulnerability, misuse, or security issue on the Store, promptly notify the Company and refrain from exploiting it.

The Company will determine, acting reasonably, whether conduct constitutes a violation of this section and may take appropriate action under these Terms and applicable law. You must comply with all safety notices, required updates, or security instructions issued by the Company. Failure to comply with this section constitutes a material breach of these Terms.

I. Amendments and modifications to the Terms or the Store Policies

These Terms and Store Policies are always accessible on the official website of the Store. Users are expected to review them periodically and remain informed of any updates or revisions.

The Company may, at its sole discretion and to the extent permitted by applicable law, modify, amend, or update these Terms or any Store Policy at any time, to the extent permitted by applicable laws. Any notices, updates, or policy changes may be communicated to you through such means as the Company may, in its sole discretion, deem appropriate, including but not limited to, one or more of the following methods: email to the address registered on your Store account, SMS to your registered mobile number, website pop-ups, or messages within your Store account dashboard. Any such communication shall constitute valid and sufficient notice. Users are responsible for keeping their contact information current and for checking for such communications regularly. Unless otherwise specified in the notice, all modifications or amendments shall take effect upon posting on the Store or its official website.

Your continued access or use of the Store after the effective date of any modification constitutes your acceptance of the revised Terms or Store Policies. If you do not agree with any change, you must discontinue use of the Store. Nothing in this section limits any specific notice or consent requirements that may apply under applicable law.

J. Updates, patches, and modifications

The Company may, from time to time, introduce updates, enhancements, patches, or other modifications to the Store or any of its features, interfaces, or underlying systems, as may be necessary or desirable for functionality, performance, security, or compliance purposes. The User hereby grants the Company the right to deploy and apply such patches, updates, and modifications, whether automatically or through prompts requiring the User's installation. Such updates may include changes to the user interface, addition or removal of features, integration with payment or logistics partners, or modifications required to comply with applicable law or platform requirements.

While the Company will seek to minimise disruption, Users acknowledge that:

• access to certain features may be suspended during maintenance or update windows;
• updates may alter or modify aspects of the Store's design, features, or functionality; and
• certain updates may be mandatory to ensure continued access or compatibility.

The Company is not obligated to maintain, support, or update the Store beyond what is reasonably necessary to ensure compliance with law and core operational requirements. The Company may, at its discretion and without prior notice, modify, suspend, or discontinue any feature or functionality of the Store, in whole or in part. All references to the "Store" in these Terms shall be deemed to include any such modifications, updates, or enhancements.

K. Payment and Gateway Compliances

All payments made for Products on the Store, where applicable, are processed through one or more independent payment gateways, or aggregators, or payment service providers (each, a "Payment Gateway(s)"), integrated with the Store, unless the relevant Product page expressly states otherwise. By initiating a payment, you acknowledge and agree that transactions are processed by such Payment Gateway(s) and are subject to the respective Payment Gateway's terms, privacy policy, security standards, dispute resolution, and refund timelines, which operate independently of these Terms.

You agree that the Company is not responsible for any delays, failures, security incidents, losses, or other issues arising from the operation, policies, or infrastructure of any Payment Gateway. You are responsible for providing accurate payment details, maintaining sufficient funds or credit limits, and for completing any additional authentication (including OTP, 2FA, or additional checks) required by your bank or the Payment Gateway. The Company will not be liable for declined, failed, delayed, or duplicate transactions resulting from incorrect details, expired instruments, insufficient funds, bank or network outages, regulatory checks, or the User's failure to complete required authentication.

Where a refund is approved for a Product under the applicable Store Policies, the Company will initiate the refund to the original payment method (or as otherwise required by law). The actual credit to your account will depend on the timelines and processes of the Payment Gateway, bank, card network, or UPI participant, which are independent of and outside the Company's control.

Any fees, service charges, currency conversion or cross-border charges, bank or card-issuer fees, UPI/NETC fees, or penalties arising from your payment are your sole responsibility and must be settled directly with the relevant Payment Gateway, bank, or third party. The Company does not control or absorb such charges and is not liable for any disputes, chargebacks, reversals, or delays in settlement by such entities.

The Company complies with applicable payment and security standards (including, where applicable, RBI, NPCI, UPI, and card-network regulations, and PCI-DSS requirements) but cannot guarantee uninterrupted or error-free operation of independent Payment Gateways.

L. Returns, Replacements, Cancellations and Refunds

Return, replacement, cancellation and refund of Products purchased through the Store shall be governed exclusively by our Return, Cancellation & Refund Policy. Unless the relevant Product page expressly states otherwise, all requests for return, replacement, cancellation and refund will be processed in accordance with that Policy. By placing an order on the Store, you acknowledge and agree that any such request will be handled in accordance with the applicable Policy and as per the timelines, conditions, and procedures set out therein. Details specific to each Product, including eligibility for return, replacement, cancellation or refund, pickup arrangements, and contact points, are displayed on the relevant Product page.

M. Grievance Redressal Mechanism

If you have any grievances pertaining to:

• any issue regarding your access to or use of the Store;
• any issue related to your order, payment, delivery, installation, or return; or
• any listing, content, or conduct on the Store that you reasonably believe violates these Terms or applicable law.

Please write to us at hello@cornerinch.com with the following details:

• Your full name, contact number, and registered email address.
• A clear description of the issue, including the relevant Order ID, invoice or proof of purchase, and any supporting documents; and
• If acting on behalf of another person, their name and a brief written authorisation confirming that you are permitted to act on their behalf.

The Grievance Officer shall act in accordance with applicable laws, including the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020.

The Company reserves the right to replace or reassign the Grievance Officer at its discretion; any such change shall take effect immediately upon publication of the updated details on the Store.

Upon receiving such a complaint or grievance, the Company reserves the right to investigate the matter and take appropriate action as deemed necessary. The Grievance Officer will acknowledge the receipt of any valid complaint within twenty-four (24) hours and resolve the same within fifteen (15) days from the date of its receipt or any other timeline as prescribed under applicable law.

The Company may seek additional information or clarification from you to assist with the investigation or verify the statements made in your complaint or grievance. You acknowledge that your timely cooperation in the investigation will facilitate faster resolution of the complaint or grievance.

N. Limitation of Liability

To the fullest extent permitted by applicable law, the Company, its affiliates, subsidiaries, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or relating to your use of or inability to use the Store, any Product purchased through the Store, or these Terms, whether based on contract, tort (including negligence), strict liability, or otherwise, even if the Company has been advised of the possibility of such damages.

Without limiting the foregoing, the Company, its affiliates, subsidiaries, and licensors, as applicable, shall not be responsible or liable for:

• any loss or damage that is not reasonably foreseeable at the time of your use of or access to the Store.
• any unavailability, interruption, suspension, or modification of access to the Store, whether due to maintenance, technical issues, security measures, discontinuation of services, or any event beyond the Company's reasonable control.
• any claims, disputes, or actions arising between you and a Seller, logistics provider, payment service provider, or any third party involved in a transaction on the Store, except as explicitly stated otherwise in these Terms.
• any issues relating to Products, including but not limited to (a) defects, deficiencies, or failures caused by misuse, improper handling, unauthorised modification or repair, (b) delays or failure in delivery arising from courier or logistics partners, supply-chain disruptions, or force majeure events, and (c) any indirect, incidental, special, punitive, or consequential damages arising out of the use or inability to use a Product; and
• any data loss, corruption, unauthorised access, or disclosure of information, except where directly attributable to the Company's gross negligence or wilful misconduct.

"Force Majeure Event" includes, without limitation, strikes, lock-outs or other industrial disputes, nuclear accident or acts of God, war or terrorist activity, riot, pandemic, civil commotion, malicious damage, compliance with any law or government order, rule regulation or direction, accident or breakdown of plant or machinery, fire, flood, storm or default of suppliers, and where they are beyond our reasonable control, any other acts, events, omissions or accidents.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

In any event, and to the maximum extent permitted by law, the total aggregate liability of the Company, its affiliates, subsidiaries, and licensors, for any claim arising out of or in connection with these Terms or your use of the Store shall not exceed INR 100 (Rupees One Hundred only), except where the Company is required to provide a refund in accordance with the Store's Return, Cancellation & Refund Policy.

O. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, subsidiaries, licensors, officers, directors, employees, agents, contractors, and partners (collectively, the 'Indemnified Parties') from and against any and all losses, claims, demands, damages, liabilities, costs, and expenses (including reasonable legal and professional fees) arising out of or in connection with:

• your access to or use of the Store, including any misuse or unauthorised activity.
• your breach of these Terms, the Store Policies, or any applicable law; or
• any third-party claim arising from your acts, omissions, or violation of any rights while using the Store.

The Company reserves the right, at its sole discretion and at your expense, to assume the exclusive defence and control of any matter subject to indemnification under this section. You agree to cooperate fully in such defence and not to settle any claim without the Company's prior written consent.

Your obligations under this section shall survive the termination or expiry of these Terms and your use of the Store.

P. Dispute Resolution and Arbitration Agreement

In the event of any dispute, controversy, or claim arising between you and the Company (including its affiliates, subsidiaries, licensors, or assigns) relating to your use of the Store or any alleged breach of these Terms (collectively referred to as a 'Dispute') the following process shall apply:

i. Escalation of Unresolved Grievances

If a Dispute is not resolved through the Grievance Redressal Mechanism under Section M, you may escalate the matter by submitting a written complaint with a detailed description of the issue, relevant supporting documents, and your proposed resolution to: hello@cornerinch.com

The Company will review the complaint and endeavour to resolve the Dispute within thirty (30) days of receipt.

ii. Arbitration Agreement

If the Dispute remains unresolved after the expiry of the above period, either party may, in good faith, seek to resolve the Dispute by referring it to the Arbitration & Conciliation Centre, Bengaluru, in accordance with its Rules, for final and binding arbitration. The arbitration shall be conducted by a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Bengaluru, India, and the proceedings shall be conducted in English. Each party shall bear its own costs, including attorneys' fees, unless otherwise determined by the arbitrator in the final award. The arbitrator's award shall be final and binding on all parties.

This Arbitration Agreement constitutes the entire agreement between the parties concerning the resolution of Disputes through arbitration and supersedes all prior or contemporaneous communications and proposals, whether oral or written.

You agree that all Disputes shall be resolved on an individual basis, and you shall not bring or participate in any claim as a member, plaintiff, or representative in any class, collective, or consolidated action. All Disputes shall be resolved through arbitration on an individual basis and cannot be combined with claims or disputes involving any other party.

The Company reserves the sole and absolute discretion to enforce its rights or take action under these Terms, including but not limited to imposing usage restrictions or other remedial measures. The Company assumes no obligation whatsoever to act in any specific manner unless mandated by law.

Q. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Subject to the Arbitration Agreement above, the courts of Bengaluru, Karnataka shall have exclusive jurisdiction over any legal action or proceeding arising out of or relating to these Terms or your use of the Store. You agree to comply with all applicable local laws and regulations to the extent they apply to your access to or use of the Store.

R. Class Action Waiver

To the fullest extent permitted by applicable law, any Dispute shall be resolved solely through individual arbitration as provided in the Dispute Resolution section of these Terms. By using the Store, you expressly waive and relinquish any right to participate in, initiate, or join any class action, consolidated, representative, or collective proceeding, including but not limited to, private attorney general actions or collective arbitrations, whether arising under contract, statute, tort, or any other legal or equitable theory.

You further agree that you will not seek to consolidate or combine any arbitration or action related to the use of the Store, or these Terms, with any other arbitration or action. This waiver applies regardless of the forum in which such claims are brought and survives the termination or expiration of these Terms, except where prohibited by applicable law.

S. Disclaimers

The Store and all Products are provided on an "as is" and "as available" basis. The Company and its affiliates, subsidiaries, and licensors make no representations, warranties, or guarantees, express or implied, regarding the operation of the Store, the accuracy or completeness of its content, or the availability, quality, safety, merchantability, fitness for purpose, legality, or performance of any Product, except as required by applicable law.

Without limiting the foregoing, the Company and its licensors disclaim responsibility or liability for:

• Any interruption, suspension, delay, or termination of the Store, including due to maintenance, upgrades, system failures, network outages, or Force Majeure Events, or any malfunction caused by your device, internet connection, or software.
• Any failure or interruption of telecommunications or internet services caused by third-party providers.
• Any errors, data loss, or service disruption caused by your hardware, device settings, or local environment.
• The accuracy, reliability, or quality of any information, data, or content uploaded, transmitted, or published by users or sellers through the Store.
• Any communications, disputes, or transactions between users or between users and sellers, except to the limited extent required under applicable law for marketplace entities.
• Any acts, omissions, or failures of independent sellers, logistics providers, payment gateways, or other third parties not acting under the Company's control.
• Any losses or consequences arising from your choices, reliance on Product information, or actions taken on the Store.
• Any limitation, modification, or suspension of Store access resulting from changes in applicable law or regulatory requirements.
• The Company operates the Store as a marketplace and does not own or take title to any Products listed by Sellers. All representations, warranties, fulfilment, delivery, returns, after-sales service, and compliance obligations for Products are solely those of the relevant Seller. The Company does not guarantee the quality, safety, legality, merchantability, or fitness for any particular purpose of such Products. The Company will, however, cooperate with User and Sellers to facilitate resolution of complaints and process refunds or replacements as required under the Store Policies and applicable law.
• Product images, specifications, dimensions, finishes, and other content on the Store are provided for general informational purposes. Actual Products may vary slightly due to photographic lighting, display settings, production differences, or minor updates. Such variations or typographical errors do not constitute defects or non-conformities.
• Your use of the Store does not create any agency, partnership, joint venture, employment, or fiduciary relationship between you and the Company.
• The Store may contain links to third-party websites or services. These are provided solely for convenience. The Company is not responsible for the content, products, or services offered through such websites, and your use of them is entirely at your own risk.
• The Company shall not be liable for any failure or delay in performing its obligations due to any Force Majeure Event.

These limitations and disclaimers shall apply to the maximum extent permitted by applicable law, and nothing in these Terms shall exclude or limit any statutory warranties or rights that may not be excluded or limited under applicable laws.

T. Miscellaneous

• Data retention after account closure: Upon closure or termination of your Store account, the Company may retain certain transaction records, communications, and personal information for a reasonable period as required under applicable law, to enforce its rights, resolve disputes, prevent fraud, or maintain accurate business and financial records. This may include order history, refund and return logs, grievance records, and related correspondence. Any retained data will continue to be processed in accordance with the Store's Privacy Policy.
• Survival: The provisions relating to Dispute Resolution, Class Action Waiver, Governing Law, Indemnification, Limitation of Liability, Intellectual Property, and any other clauses which by their nature are intended to survive termination shall remain in effect notwithstanding the termination or expiry of your account or these Terms.
• Entire agreement: These Terms, along with any Supporting Policies referenced herein, constitute the entire understanding and agreement between the Company and you. These Terms supersede all prior and contemporaneous agreements, representations, inducements, or understandings, whether express or implied, written or oral, between the Company and you regarding the Store.
• Severability: If any provision of these Terms and the Supporting Policies is held to be invalid, illegal, or unenforceable, a court of competent jurisdiction, that provision shall be modified only to the extent necessary to make it enforceable and the remaining provisions of these Terms shall continue in full force and effect.
• No Waiver: The Company's failure to enforce any right or provision under these Terms and the Supporting Policies shall not be deemed a waiver of such right or provision unless expressly set forth in writing and signed by the Company.
• Assignment: You may not assign, transfer, or delegate your rights or obligations under these Terms and any of the Store Policy without the Company's prior written consent. The Company may assign or transfer its rights and obligations, in whole or in part, to any affiliate or successor entity without requiring your consent, to the extent permitted by applicable law.
• By using the Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Store Policies, and that you have the capacity to contract under applicable law.
• These Terms and the Store Policies may be translated into other languages for the convenience of the User. In the event of any discrepancies or inconsistencies between the English version and any translated version, the English version shall prevail and take precedence.